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Nutshell

CRM Software4.4(850)From $13/mo

Cloud-based CRM and marketing automation platform that helps sales teams manage leads, automate workflows, and close deals faster with an all-in-one solution.

AM
Reviewed byAlex MorganSenior SaaS Analyst
Rating
4.4
★★★★
850 reviews
Features
13
13 total evaluated
Starting Price
$13
per month
Pricing Model
Subscription
4 plans available

Best for

  • Small to mid-sized sales teams
  • Businesses transitioning from spreadsheets
  • Teams seeking sales and marketing automation
  • Budget-conscious organizations
  • Companies needing quick CRM deployment

Not ideal for

  • Higher-tier pricing not publicly available
  • Foundation plan limited to 100 open leads
  • Only 150 monthly emails included
  • Advanced customization limited to higher tiers
  • No permanent free plan available

Get Started with Nutshell

From $13/mo · 4 plans available

Visit Nutshell

Nutshell Overview

Small to mid-sized sales teamsBusinesses transitioning from spreadsheetsTeams seeking sales and marketing automationBudget-conscious organizationsCompanies needing quick CRM deployment

Nutshell vs Top Alternatives

SoftwareRatingStarting PriceFree Tier
NsNutshell4.4$13/moNo
mCmonday CRM4.7$12/yrNoCompare →
CClose4.6$9/moNoCompare →
HHubSpot4.5FreeYesCompare →
PPipedrive4.5$24/moNoCompare →
FFreshsales4.5$9/moYesCompare →

Nutshell Features

CRM & Contact Management
Unlimited contacts across all plans
Sales Pipeline Management
Visual pipeline tracking and deal management
Automated Workflows
Auto-logging and one-click follow-ups
Email Marketing
150 monthly email sends included
2-Way Email Sync
Google and Microsoft integration
AI-Powered Insights
Activity prioritization and personalized outreach
Reporting & Analytics
Custom reports and forecasting
Quotes & Invoices
Create and track proposals directly in CRM
Form Builder & Landing Pages
No-code drag-and-drop builder
SMS Messaging
Usage-based SMS campaigns
Web Chat & AI Chatbot
Included with CRM subscription
Lead Attribution & Website Tracking
Track buyer journey and lead sources
Mobile Apps
Free iOS and Android apps

Pros & Cons

Pros

  • User-friendly interface with minimal learning curve
  • All-in-one platform combining CRM and marketing
  • Affordable pricing starting at $13/month
  • Extensive automation reduces manual work
  • Strong customer support included
  • Fast implementation without IT requirements
  • Capterra CRM Shortlist recognition

Cons

  • Higher-tier pricing not publicly available
  • Foundation plan limited to 100 open leads
  • Only 150 monthly emails included
  • Advanced customization limited to higher tiers
  • No permanent free plan available

Pricing Plans

Foundation

$13/mo
  • Easy-to-use CRM
  • 100 open lead limit
  • Basic reporting
  • Email sync
Most Popular

Growth

$25/mo
  • Everything in Foundation
  • Advanced reporting
  • Unlimited leads
  • Automation workflows

Pro

$42/mo
  • Everything in Growth
  • Sales automation
  • Advanced customization
  • Change logs

Enterprise

$62/mo
  • Everything in Pro
  • Access controls
  • SQL access
  • Dedicated support

See full pricing breakdown →

Nutshell Integrations

Nutshell connects with 8 services to extend your workflow.

Google Workspace
Microsoft 365
Zapier
Slack
Custom API
Gmail
Outlook
Google Calendar

Who Should Use Nutshell?

🏢

Small Business Sales Teams

Nutshell is designed primarily for small businesses with 10-50 employees and $1M-10M in revenue seeking user-friendly sales automation and pipeline management. 55% of users have fewer than 50 employees, making it ideal for sales-focused teams transitioning from spreadsheets.

Recommended
💻

Computer Software & IT Companies

Computer Software (12%) and Information Technology and Services (7%) represent the largest user segments. Real-world examples include Wandelbots, a robotics software company with 50-200 employees.

Recommended
📢

Marketing & Advertising Agencies

Marketing and Advertising companies make up 6% of Nutshell's user base. The platform supports basic marketing automation with drip campaigns and audience targeting features.

Recommended
🏭

Large Enterprises

Only 5% of users are large companies with over 1000 employees. The platform's simplicity becomes a limitation in complex environments requiring advanced customization and reporting.

Not ideal

When to Consider Alternatives

Need for advanced reporting and analytics

Users frequently highlight that Nutshell's basic dashboards lack depth for detailed analysis or enterprise needs. The functionality scores lower at 4.1 due to these reporting gaps.

Consider Salesforce instead →

Large-scale operations or complex team structures

The interface suits small teams (5-50 users) but lacks room for growth in larger organizations with multiple teams or custom workflows. Scalability constraints make it unsuitable for enterprises.

Consider HubSpot instead →

Non-English speaking teams

Nutshell has an English-only interface and support, which fully limits adoption for non-English teams. Documentation and UI are English-exclusive.

Consider Zoho CRM instead →

Advanced marketing automation needs

Workflows are intentionally simple without complex conditional sequences or advanced marketing automation found in competitors. It's less suited for heavy enterprise marketing like personalized outreach.

Consider ActiveCampaign instead →

Top Nutshell Alternatives

mC

monday CRM

4.7 ★ · From $12/yr

A highly customizable, no-code CRM solution built on monday.com's Work OS platform that unifies sales, marketing, and customer service processes with AI-powered insights.

C

Close

4.6 ★ · From $9/mo

CRM built for sales teams with built-in calling, email, and sales automation.

H

HubSpot

4.5 ★ · Free

All-in-one CRM platform with marketing, sales, and service tools for growing businesses.

P

Pipedrive

4.5 ★ · From $24/mo

Sales-focused CRM with visual pipeline management designed for sales teams.

F

Freshsales

4.5 ★ · From $9/mo

CRM with AI-powered lead scoring, email tracking, and visual sales pipeline.

S

Salesforce

4.4 ★ · From $25/mo

Enterprise CRM platform with extensive customization and ecosystem for large organizations.

Z

Zoho CRM

4.3 ★ · Free

Affordable CRM with sales automation, analytics, and multichannel communication.

Co

Copper

4.3 ★ · From $9/mo

Copper is a CRM platform designed for Google Workspace users, enabling contact organization, deal tracking, and task automation directly from Gmail and Calendar. It serves 30,000+ companies worldwide, emphasizing ease of use over complex databases to foster long-term client relationships.

Is

Insightly

4.2 ★ · Free

Insightly provides cloud-based CRM with sales, marketing, and project management for SMBs, emphasizing integrations like Google Apps and Outlook. It supports contact tracking, automation, and mobile access via freemium model, now enhanced post-2024 Unbounce merger.

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Related Pages

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