Acuity Scheduling
Online appointment scheduling for businesses with payment processing and client management.
Best for
- Service businesses
- Consultants
- Coaches
- Health practitioners
Not ideal for
- Interface dated
- Learning curve
- Limited team features
- Now owned by Squarespace
Get Started with Acuity Scheduling
From $16/mo · 4 plans available
Visit Acuity Scheduling →Acuity Scheduling Overview
Acuity Scheduling vs Top Alternatives
Acuity Scheduling Features
Pros & Cons
Pros
- Payment integration
- Highly customizable
- Great for services
- Client management
- Packages and memberships
Cons
- Interface dated
- Learning curve
- Limited team features
- Now owned by Squarespace
Pricing Plans
Starter
- 1 calendar
- Text reminders
- Integrations
Standard
- 6 calendars
- Packages
- Gift certificates
Premium
- 36 calendars
- Custom API
- Multiple locations
Enterprise
- Unlimited calendars
- Dedicated support
- Custom solutions
Acuity Scheduling Integrations
Acuity Scheduling connects with 5 services to extend your workflow.
Who Should Use Acuity Scheduling?
Small to Medium Businesses & Solo Practitioners
Designed for companies with 1-10 employees and revenue ranging from 0M-1M dollars, with 77% of customers being small businesses under 50 employees. Perfect for solopreneurs, freelancers, independent professionals, and service-based businesses needing automated appointment booking.
RecommendedHealth & Wellness Professionals
The largest user segment includes medical and dental offices, therapists, counselors, optometrists, nutritionists, personal trainers, spas, and fitness studios. Benefits from HIPAA compliance features, client health history tracking, and multi-location coordination.
RecommendedBeauty & Personal Care Services
Hair salons, nail services, and beauty professionals use Acuity to prevent random bookings and no-shows. Perfect for service businesses like auto detail or hair salons that want to maintain control over booking slots.
RecommendedProfessional Services & Consultants
Coaches, consultants, accountants, lawyers, real estate agents, and photographers leverage Acuity for discovery calls, strategy sessions, and client coordination. Eliminates back-and-forth emails and time zone confusion.
RecommendedWhen to Consider Alternatives
Simple scheduling needs with tight budget
Acuity has no free plan and starts at $20/month, making it expensive for small businesses. 37% of reviewers feel negative about its value for money, and essential features like SMS reminders require higher-tier plans.
Consider Calendly instead →Non-technical users wanting simple setup
Requires at least 30 minutes of proper configuration with extensive settings that are easy to misconfigure. The interface feels 'dated' and 'not intuitive', often leading to client confusion during booking.
Consider Calendly instead →Businesses needing robust reporting and data export
Users report the website crashes when exporting more than a handful of appointments, a long-standing known issue with no resolution timeline. Reporting capabilities are basic compared to alternatives.
Consider HubSpot instead →Top Acuity Scheduling Alternatives
Calendly
Automated scheduling software for booking meetings without back-and-forth emails.
Doodle
Group scheduling tool for finding the best meeting time with multiple participants.
Cal.com
Open-source, fully customizable scheduling software designed for individuals, teams, and developers to manage meetings and build scheduling platforms. Provides calendar synchronization, automated workflows, and customizable booking links to streamline appointment scheduling across organizations.
SavvyCal
SavvyCal is scheduling software with a calendar-overlay interface that lets recipients view mutual availability without switching screens, offering flexible controls like ranked slots, meeting caps, and team routing. It emphasizes user-friendly booking for individuals, teams, and creators while integrating calendars, conferencing, and payments.
TidyCal
TidyCal offers a straightforward scheduling platform with unlimited bookings, calendar syncing, and payment acceptance via one-time lifetime deals starting at free. It emphasizes simplicity for individuals and teams, with embeds, polls, and team tools as alternatives to subscription-based competitors like Calendly.
Acuity Scheduling Comparisons
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Learn More About Acuity Scheduling
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Frequently Asked Questions
How much does Acuity Scheduling cost?
Acuity Scheduling starts at $16 per month for the Emerging/Starter plan when billed annually ($20 monthly) and scales up to $49-$61 per month for higher tiers like Powerhouse/Premium, depending on calendars, staff, and billing cycle. All plans include a 7-day free trial with no credit card required, and annual billing offers about a 20% discount. Enterprise pricing is custom and requires contacting sales.
How much is Calendly vs Acuity?
Calendly starts with a free plan ($0/month, 1 event type) and paid plans from $10-12/month (Standard) to $16-20/month (Teams) per user, with Enterprise at custom pricing around $15,000/year. Acuity Scheduling has no free plan (7-day trial only) and starts at $16-20/month (Emerging, 1 calendar) up to $27-34/month (Growing) or $49-61/month (Powerhouse) per account, not per user, with custom Enterprise options. Calendly is cheaper for solo users or small teams (per-user pricing), while Acuity offers better value for larger teams via flat fees supporting multiple calendars.
How expensive is Acuity?
Acuity Scheduling pricing starts at $16/month (annual billing) or $20/month (monthly billing) for the Starter plan, scaling up to $61/month (annual) or $49/month (monthly) for the Premium plan, with custom Enterprise pricing available. Annual billing saves approximately 20% across all tiers compared to monthly rates.
Who bought Acuity Scheduling?
Squarespace acquired Acuity Scheduling in 2019. The deal, announced on April 23, 2019, involved Squarespace purchasing substantially all of Acuity's assets for $0.05 million, with Acuity's full team of 45 employees joining Squarespace and its CEO becoming VP of Acuity. Acuity continues as a standalone product within Squarespace.