Pipedrive vs Insightly (March 2026)
| PPipedrive | IsInsightly | |
|---|---|---|
| Price | $24/mo | Free |
| Rating | 4.5/5 | 4.2/5 |
| Free Tier | ✗ No | ✓ Yes |
| Best For | Sales teams, Small to mid-size businesses | Small business sales tracking and lead management, Project-linked CRM for consulting/professional services |
Pipedrive edges ahead with a 4.5/5 rating versus Insightly's 4.2/5, offering stronger value for most teams.
Quick Overview
Pipedrive
Sales-focused CRM with visual pipeline management designed for sales teams.
- Best for: Sales teams, Small to mid-size businesses
- Starting price: $24/mo
- Category: CRM Software
- Founded: 2010
- Pricing model: subscription
Insightly
Insightly provides cloud-based CRM with sales, marketing, and project management for SMBs, emphasizing integrations like...
- Best for: Small business sales tracking and lead management, Project-linked CRM for consulting/professional services
- Starting price: Free
- Category: CRM Software
- Founded: 2009
- Pricing model: freemium
Feature Comparison
| Feature | Pipedrive | Insightly |
|---|---|---|
| Contact Management | ✓ | ✗ |
| Pipeline Management | ✓ | ✗ |
| Email Tracking | ✓ | ✗ |
| Marketing Automation | ✗ | ✗ |
| Reporting | ✓ | ✗ |
| Mobile App | ✓ | ✗ |
| Integrations | ✓ | ✗ |
| AI Features | ✓ | ✗ |
| Contact tracking | ✗ | ✓ |
| Opportunity management | ✗ | ✓ |
| Task management | ✗ | ✓ |
| Project management automation | ✗ | ✓ |
| Google Apps integration | ✗ | ✓ |
| Microsoft Office/Outlook integration | ✗ | ✓ |
| iOS mobile app | ✗ | ✓ |
| Marketing automation | ✗ | ✓ |
| Custom pipelines | ✗ | ✓ |
| Custom dashboards | ✗ | ✓ |
| Lead creation | ✗ | ✓ |
| AppConnect integration tool | ✗ | ✓ |
| Service ticketing | ✗ | ✓ |
Pricing Comparison
Prices last verified: March 16, 2026
Pipedrive
Insightly
Pros & Cons
Pipedrive
- Intuitive visual pipeline
- Sales-focused features
- Affordable pricing
- Easy to use
- Limited marketing features
- Basic reporting
- Less customizable
- Fewer integrations
Insightly
- Simple, intuitive interface for SMBs
- Strong Google Apps and Office 365 integration
- Links sales and project management effectively
- Freemium access with mobile/web/API support
- Occasional crashes or page refresh needs after edits
- Limited details on enterprise-scale reliability
- Primarily SMB-focused, less for large enterprises
- UI updates sporadic
Which Is Best for You?
Choose Pipedrive if:
- Sales teams
- Small to mid-size businesses
- Pipeline-driven sales
- Startups
- Higher user rating matters to you (4.5 vs 4.2)
Choose Insightly if:
- Small business sales tracking and lead management
- Project-linked CRM for consulting/professional services
- Marketing campaign automation for media/advertising
- Non-profit contact/opportunity management
- You want to start with a free plan
- Budget is a priority (Free vs $24)
Our Verdict
After thorough analysis, Pipedrive takes the lead in this comparison with a higher rating of 4.5/5 versus Insightly's 4.2/5.
Pipedrive is best for Sales teams and Small to mid-size businesses. Intuitive visual pipeline.
Insightly remains a strong alternative, especially for Small business sales tracking and lead management and Project-linked CRM for consulting/professional services. Simple, intuitive interface for SMBs.
Pricing-wise, Insightly is the more affordable starting option. Evaluate free trials of both before committing.