M
Make4.6/5vsTr
Tray.io4.2/5Make vs Tray.io (March 2026)
| MMake | TrTray.io | |
|---|---|---|
| Price | Free | $99/mo |
| Rating | 4.6/5 | 4.2/5 |
| Free Tier | ✓ Yes | ✗ No |
| Best For | Complex automations, Developers | Enterprise IT teams automating ITSM processes, Organizations deploying AI agents for HR automation |
Quick Verdict
Make edges ahead with a 4.6/5 rating versus Tray.io's 4.2/5, offering stronger value for most teams.
Quick Overview
M
Make
Visual automation platform with powerful scenarios for complex workflow automation.
- Best for: Complex automations, Developers
- Starting price: Free
- Category: Automation Tools
- Founded: 2012
- Pricing model: freemium
Tr
Tray.io
Low-code, cloud-native integration and automation platform that helps businesses connect their software stack and automa...
- Best for: Enterprise IT teams automating ITSM processes, Organizations deploying AI agents for HR automation
- Starting price: $99/mo
- Category: Automation Tools
- Founded: 2012
- Pricing model: subscription
Feature Comparison
| Feature | Make | Tray.io |
|---|---|---|
| App Integrations | ✓ | ✗ |
| Multi-step Workflows | ✓ | ✗ |
| Conditional Logic | ✓ | ✓ |
| Scheduling | ✓ | ✗ |
| Webhooks | ✓ | ✗ |
| Data Formatting | ✓ | ✗ |
| API Access | ✓ | ✗ |
| Team Features | ✓ | ✗ |
| Visual Workflow Builder | ✗ | ✓ |
| Extensive Connector Library | ✗ | ✓ |
| Merlin Agent Builder | ✗ | ✓ |
| AI-Ready Data Pipelines | ✗ | ✓ |
| Pre-built AI Agent Accelerators | ✗ | ✓ |
| Merlin Guardian | ✗ | ✓ |
| Enterprise Core | ✗ | ✓ |
| Code-First Environment | ✗ | ✓ |
| Tray Build IDE | ✗ | ✓ |
| AI Palette | ✗ | ✓ |
| Multi-System Integration | ✗ | ✓ |
Pricing Comparison
Prices last verified: March 16, 2026
Make
Free
Starting price
freemium · 5 plans
Free
FreeCore
$9/moProPopular
$16/moTeams
$29/moEnterprise
FreeTray.io
$99/mo
Starting price
subscription · 3 plans
Professional
$99/moBusinessPopular
$299/moEnterprise
$599/moPros & Cons
Make
Pros
- More affordable
- Visual scenario builder
- Complex logic support
- Better data handling
Cons
- Steeper learning curve
- Fewer integrations
- UI can be confusing
- Less documentation
Tray.io
Pros
- Enterprise-grade security and scalability
- User-friendly drag-and-drop interface
- Supports both technical and non-technical users
- AI-ready architecture for modern agent deployment
Cons
- No free tier available
- Pricing information not publicly transparent
- May be complex for simple automation needs
- Enterprise focus may be overkill for small businesses
Which Is Best for You?
M
Choose Make if:
- Complex automations
- Developers
- Data-heavy workflows
- Budget-conscious teams
- You want to start with a free plan
- Budget is a priority (Free vs $99)
- Higher user rating matters to you (4.6 vs 4.2)
Tr
Choose Tray.io if:
- Enterprise IT teams automating ITSM processes
- Organizations deploying AI agents for HR automation
- Customer support teams automating issue resolution
- Enterprises requiring complex multi-system integration
Our Verdict
🏆
MMake — WinnerTrTray.io — Runner-up
After thorough analysis, Make takes the lead in this comparison with a higher rating of 4.6/5 versus Tray.io's 4.2/5.
Make is best for Complex automations and Developers. More affordable.
Tray.io remains a strong alternative, especially for Enterprise IT teams automating ITSM processes and Organizations deploying AI agents for HR automation. Enterprise-grade security and scalability.
Pricing-wise, Make is the more affordable starting option. Evaluate free trials of both before committing.
Explore More
Make Alternatives
Tray.io Alternatives
Category Resources
Related Reading
Frequently Asked Questions
Make edges ahead with a 4.6/5 rating versus Tray.io's 4.2/5, offering stronger value for most teams.
Make starts at Free/mo (free tier available), while Tray.io starts at $99/mo.
Yes. Most users can migrate data between the two. Check both platforms for import/export tools before switching.
Make integrates with 1000+ apps including Google, Microsoft, Slack, Shopify. Tray.io integrates with Salesforce, Marketo, HubSpot, NetSuite. Both offer solid third-party connectivity, though the best choice depends on your existing tech stack.
Both tools are designed for ease of use. Make is best for Complex automations and Developers, while Tray.io excels for Enterprise IT teams automating ITSM processes and Organizations deploying AI agents for HR automation. Consider trying both free trials to judge which interface suits your workflow.
Make has a 4.6/5 rating from 800 reviews, while Tray.io scores 4.2/5 from 847 reviews. Higher review counts generally indicate a more established support ecosystem.
For small businesses, Make may be more budget-friendly starting at Free. However, Tray.io ($99/mo) could offer better value depending on the features you need most.
For enterprise use, consider which offers more advanced plans. Make has 5 plans while Tray.io has 3 plans. Evaluate each tool's enterprise features, security compliance, and team management capabilities before committing.
Check each tool's website for the latest mobile app availability. Both Make and Tray.io offer web-based access, and many modern SaaS tools provide companion mobile apps for iOS and Android.
Choose Make if you prioritize more affordable and want to start free. Choose Tray.io if you value enterprise-grade security and scalability.