F
Freshsales4.5/5vsmC
monday CRM4.7/5Freshsales vs monday CRM (March 2026)
| FFreshsales | mCmonday CRM | |
|---|---|---|
| Price | Free | $12/yr |
| Rating | 4.5/5 | 4.7/5 |
| Free Tier | ✓ Yes | ✗ No |
| Best For | SMBs, Sales teams | Visual sales pipeline management for SMBs, Marketing-sales alignment in growing teams |
Quick Verdict
monday CRM takes the lead with a 4.7/5 rating compared to Freshsales's 4.5/5, though both are solid choices depending on your priorities.
Quick Overview
F
Freshsales
CRM with AI-powered lead scoring, email tracking, and visual sales pipeline.
- Best for: SMBs, Sales teams
- Starting price: Free
- Category: CRM Software
- Founded: 2016
- Pricing model: freemium
mC
monday CRM
A highly customizable, no-code CRM solution built on monday.com's Work OS platform that unifies sales, marketing, and cu...
- Best for: Visual sales pipeline management for SMBs, Marketing-sales alignment in growing teams
- Starting price: $12/yr
- Category: CRM Software
- Founded: 2022
- Pricing model: subscription
Feature Comparison
| Feature | Freshsales | monday CRM |
|---|---|---|
| Contact Management | ✓ | ✗ |
| Pipeline Management | ✓ | ✗ |
| Email Tracking | ✓ | ✗ |
| Marketing Automation | ✓ | ✗ |
| Reporting | ✓ | ✗ |
| Mobile App | ✓ | ✗ |
| Integrations | ✓ | ✗ |
| AI Features | ✓ | ✗ |
| Customizable pipelines and boards | ✗ | ✓ |
| No-code automation workflows | ✗ | ✓ |
| Real-time collaboration | ✗ | ✓ |
| AI-powered insights and analytics | ✗ | ✓ |
| Lead and contact management | ✗ | ✓ |
| Email integration and tracking | ✗ | ✓ |
| Sales forecasting dashboards | ✗ | ✓ |
| Mobile app access | ✗ | ✓ |
| Custom forms and intake | ✗ | ✓ |
| Gantt and timeline views | ✗ | ✓ |
| File storage and attachments | ✗ | ✓ |
| Visual sales pipeline management | ✗ | ✓ |
| Cross-departmental workflow unification | ✗ | ✓ |
Pricing Comparison
Prices last verified: March 16, 2026
Freshsales
Free
Starting price
freemium · 4 plans
Free
FreeGrowth
$9/moProPopular
$39/moEnterprise
$59/momonday CRM
$12/yr
Starting price
subscription · 3 plans
Basic
$12/yrStandardPopular
$14/yrPro
$20/yrPros & Cons
Freshsales
Pros
- Great free tier
- AI-powered
- Easy to use
- Built-in phone
Cons
- Limited marketing features
- Fewer integrations
- Reporting could be better
- Less customizable
monday CRM
Pros
- Highly intuitive visual interface for quick adoption
- Extreme flexibility via no-code customization
- Strong automation reduces manual work
- Seamless integration with monday.com Work OS tools
Cons
- Lacks depth in advanced enterprise CRM features
- Steeper learning curve for complex customizations
- Higher costs for larger teams on Pro/Enterprise
- Limited native reporting compared to Salesforce
Which Is Best for You?
F
Choose Freshsales if:
- SMBs
- Sales teams
- Startups
- Budget-conscious companies
- You want to start with a free plan
- Budget is a priority ($9 vs $12)
mC
Choose monday CRM if:
- Visual sales pipeline management for SMBs
- Marketing-sales alignment in growing teams
- Custom CRM builds without developers
- Project-linked customer service workflows
- Higher user rating matters to you (4.7 vs 4.5)
Our Verdict
🏆
mCmonday CRM — WinnerFFreshsales — Runner-up
After thorough analysis, monday CRM takes the lead in this comparison with a higher rating of 4.7/5 versus Freshsales's 4.5/5.
monday CRM is best for Visual sales pipeline management for SMBs and Marketing-sales alignment in growing teams. Highly intuitive visual interface for quick adoption.
Freshsales remains a strong alternative, especially for SMBs and Sales teams. Great free tier.
Pricing-wise, Freshsales is the more affordable starting option. Evaluate free trials of both before committing.
Explore More
Freshsales Alternatives
monday CRM Alternatives
Category Resources
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Frequently Asked Questions
monday CRM takes the lead with a 4.7/5 rating compared to Freshsales's 4.5/5, though both are solid choices depending on your priorities.
Freshsales starts at $9/mo (free tier available), while monday CRM starts at $12/yr.
Yes. Most users can migrate data between the two. Check both platforms for import/export tools before switching.
Freshsales integrates with Gmail, Outlook, Slack, Zapier. monday CRM integrates with Gmail/Outlook, Zapier, HubSpot, Google Workspace. Both offer solid third-party connectivity, though the best choice depends on your existing tech stack.
Both tools are designed for ease of use. Freshsales is best for SMBs and Sales teams, while monday CRM excels for Visual sales pipeline management for SMBs and Marketing-sales alignment in growing teams. Consider trying both free trials to judge which interface suits your workflow.
Freshsales has a 4.5/5 rating from 2,300 reviews, while monday CRM scores 4.7/5 from 15,500 reviews. Higher review counts generally indicate a more established support ecosystem.
For small businesses, Freshsales may be more budget-friendly starting at Free. However, monday CRM ($12/yr) could offer better value depending on the features you need most.
For enterprise use, consider which offers more advanced plans. Freshsales has 4 plans while monday CRM has 3 plans. Evaluate each tool's enterprise features, security compliance, and team management capabilities before committing.
Check each tool's website for the latest mobile app availability. Both Freshsales and monday CRM offer web-based access, and many modern SaaS tools provide companion mobile apps for iOS and Android.
Choose Freshsales if you prioritize great free tier and want to start free. Choose monday CRM if you value highly intuitive visual interface for quick adoption.