ActiveCampaign vs Omnisend (March 2026)
| AActiveCampaign | OsOmnisend | |
|---|---|---|
| Price | $19/mo | Free |
| Rating | 4.6/5 | 4.5/5 |
| Free Tier | ✗ No | ✓ Yes |
| Best For | B2B companies, Ecommerce | Ecommerce stores running abandoned cart recovery and welcome series, SMB online retailers needing omnichannel campaigns |
ActiveCampaign edges ahead with a 4.6/5 rating versus Omnisend's 4.5/5, offering stronger value for most teams.
Quick Overview
ActiveCampaign
Customer experience automation platform with email marketing, CRM, and sales automation.
- Best for: B2B companies, Ecommerce
- Starting price: $19/mo
- Category: Marketing Automation Software
- Founded: 2003
- Pricing model: subscription
Omnisend
Omnisend is an omnichannel marketing automation platform designed for ecommerce brands, enabling personalized email, SMS...
- Best for: Ecommerce stores running abandoned cart recovery and welcome series, SMB online retailers needing omnichannel campaigns
- Starting price: Free
- Category: Marketing Automation Software
- Founded: 2014
- Pricing model: freemium
Feature Comparison
| Feature | ActiveCampaign | Omnisend |
|---|---|---|
| Email Campaigns | ✓ | ✗ |
| Automation | ✓ | ✗ |
| CRM | ✓ | ✗ |
| Lead Scoring | ✓ | ✗ |
| Landing Pages | ✓ | ✗ |
| SMS Marketing | ✓ | ✗ |
| Integrations | ✓ | ✗ |
| Analytics | ✓ | ✗ |
| Omnichannel automation | ✗ | ✓ |
| Abandoned cart recovery | ✗ | ✓ |
| Welcome series automation | ✗ | ✓ |
| Real-time segmentation | ✗ | ✓ |
| Drag-and-drop email builder | ✗ | ✓ |
| List growth tools | ✗ | ✓ |
| Product recommendations | ✗ | ✓ |
| A/B testing | ✗ | ✓ |
| Advanced reporting | ✗ | ✓ |
| 24/7 support | ✗ | ✓ |
| SMS two-way messaging | ✗ | ✓ |
| Post-purchase automations | ✗ | ✓ |
Pricing Comparison
Prices last verified: March 16, 2026
ActiveCampaign
Omnisend
Pros & Cons
ActiveCampaign
- Powerful automation
- Great deliverability
- CRM included
- Affordable
- Learning curve
- UI can be complex
- Limited reporting
- Support response times
Omnisend
- Intuitive automation builder with visual drag-and-drop, no coding needed
- Seamless ecommerce integrations with 160+ pre-built connections
- High ROI reported with $68 per $1 spent and strong conversion rates
- 24/7 responsive support even for free users with award recognition
- SMS and web push require extra per-message fees on top of subscription
- Advanced features locked to Pro/Custom plans
- Primarily ecommerce-focused, less ideal for non-store businesses
- Free plan limits restrict scaling without upgrade
Which Is Best for You?
Choose ActiveCampaign if:
- B2B companies
- Ecommerce
- Agencies
- Growing businesses
- Higher user rating matters to you (4.6 vs 4.5)
Choose Omnisend if:
- Ecommerce stores running abandoned cart recovery and welcome series
- SMB online retailers needing omnichannel campaigns
- Shopify merchants growing email lists via popups and automations
- Brands focused on personalized product recommendations and segmentation
- You want to start with a free plan
- Budget is a priority (Free vs $19)
Our Verdict
After thorough analysis, ActiveCampaign takes the lead in this comparison with a higher rating of 4.6/5 versus Omnisend's 4.5/5.
ActiveCampaign is best for B2B companies and Ecommerce. Powerful automation.
Omnisend remains a strong alternative, especially for Ecommerce stores running abandoned cart recovery and welcome series and SMB online retailers needing omnichannel campaigns. Intuitive automation builder with visual drag-and-drop, no coding needed.
Pricing-wise, Omnisend is the more affordable starting option. Evaluate free trials of both before committing.