Close
CRM built for sales teams with built-in calling, email, and sales automation.
Best for
- Inside sales teams
- Startups
- Cold calling teams
- B2B sales
Not ideal for
- No marketing features
- Limited customization
- Can get expensive
- No free tier
Get Started with Close
From $9/mo · 4 plans available
Visit Close →Close Overview
Close vs Top Alternatives
| Software | Rating | Starting Price | Free Tier | |
|---|---|---|---|---|
| CClose | 4.6 ★ | $9/mo | No | |
| mCmonday CRM | 4.7 ★ | $12/yr | No | Compare → |
| HHubSpot | 4.5 ★ | Free | Yes | Compare → |
| PPipedrive | 4.5 ★ | $24/mo | No | Compare → |
| FFreshsales | 4.5 ★ | $9/mo | Yes | Compare → |
| SSalesforce | 4.4 ★ | $25/mo | No | Compare → |
Close Features
Pros & Cons
Pros
- Built-in calling
- Sales-focused
- Fast and clean
- Email sequences
- Great support
Cons
- No marketing features
- Limited customization
- Can get expensive
- No free tier
Pricing Plans
Solo
- 1 user
- Built-in calling
- Email sequences
Essentials
- 3 users
- Multiple sequences
- Power dialer
Professional
- Multiple pipelines
- Call coaching
- Leaderboard
Enterprise
- Unlimited users
- Custom objects
- Advanced permissions
Close Integrations
Close connects with 5 services to extend your workflow.
Who Should Use Close?
Small to Medium Businesses (SMBs)
Close is designed for sales teams at startups and small-to-medium businesses with fewer than 100 employees who need to rapidly qualify and convert leads without the complexity of enterprise CRM systems. 45% of Close users are small companies with fewer than 50 employees, and 68% are businesses with under $50 million in annual revenue.
RecommendedFast-Moving Sales Teams
Built for fast-moving sales teams including sales development representatives (SDRs) qualifying leads, account executives managing pipelines, and sales managers tracking team performance. The platform specifically targets ambitious startups and growing SMBs where sales representatives juggle multiple leads and deals simultaneously.
RecommendedTechnology and Internet Companies
The largest user segments are Internet companies (17%) and Computer Software companies (15%), followed by Marketing and Advertising (9%) and IT Services (6%). These companies prefer Close because it emphasizes speed and ease of adoption—up to 50% faster to implement than traditional CRMs.
RecommendedLarge Teams with 20+ Reps
Close's per-user pricing model becomes expensive with 20+ reps. Only 10% of Close customers are large companies with over 1,000 employees, indicating it may not be cost-effective for larger sales organizations.
Not idealWhen to Consider Alternatives
Need advanced analytics and reporting capabilities
Close's reporting covers basic metrics but lacks critical capabilities for scaling teams: no custom dashboard builder, limited cross-object reporting, no multi-touch attribution, no revenue forecasting, and no cohort analysis. Mid-market teams consistently report these limitations.
Consider HubSpot instead →Require multi-channel outbound campaigns beyond phone sales
Close is designed primarily for phone-based sales and covers only 2 of 4+ outbound channels, lacking marketing automation, chatbot capabilities, and robust multi-channel playbook support. Teams relying on email, LinkedIn, chat, and calls as integrated channels will require multiple supplementary tools.
Consider Salesforce instead →Need customer success management capabilities
Close has no customer health monitoring, automated retention playbooks, or customer lifecycle analytics—it's sales-focused, not success-focused. The platform provides no structured onboarding support, milestone tracking, or customer training management for post-sale guidance.
Consider HubSpot instead →Need website visitor identification and AI lead scoring
Close cannot identify anonymous website visitors and lacks AI-powered lead scoring, meaning SDRs must manually prioritize prospects rather than having automated prioritization based on engagement signals or behavioral patterns.
Consider HubSpot instead →Top Close Alternatives
monday CRM
A highly customizable, no-code CRM solution built on monday.com's Work OS platform that unifies sales, marketing, and customer service processes with AI-powered insights.
HubSpot
All-in-one CRM platform with marketing, sales, and service tools for growing businesses.
Pipedrive
Sales-focused CRM with visual pipeline management designed for sales teams.
Freshsales
CRM with AI-powered lead scoring, email tracking, and visual sales pipeline.
Salesforce
Enterprise CRM platform with extensive customization and ecosystem for large organizations.
Nutshell
Cloud-based CRM and marketing automation platform that helps sales teams manage leads, automate workflows, and close deals faster with an all-in-one solution.
Zoho CRM
Affordable CRM with sales automation, analytics, and multichannel communication.
Copper
Copper is a CRM platform designed for Google Workspace users, enabling contact organization, deal tracking, and task automation directly from Gmail and Calendar. It serves 30,000+ companies worldwide, emphasizing ease of use over complex databases to foster long-term client relationships.
Insightly
Insightly provides cloud-based CRM with sales, marketing, and project management for SMBs, emphasizing integrations like Google Apps and Outlook. It supports contact tracking, automation, and mobile access via freemium model, now enhanced post-2024 Unbounce merger.