Constant Contact vs Klaviyo (March 2026)
| CCConstant Contact | KlKlaviyo | |
|---|---|---|
| Price | $12/mo | Free |
| Rating | 4.2/5 | 4.7/5 |
| Free Tier | ✗ No | ✓ Yes |
| Best For | Small businesses starting email campaigns, Nonprofits seeking discounted marketing | Ecommerce brands building personalized campaigns for sales and loyalty, B2C businesses needing omnichannel email/SMS/push automation |
Klaviyo takes the lead with a 4.7/5 rating compared to Constant Contact's 4.2/5, though both are solid choices depending on your priorities.
Quick Overview
Constant Contact
Constant Contact provides an accessible platform for small businesses to create, send, and track email, SMS, and digital...
- Best for: Small businesses starting email campaigns, Nonprofits seeking discounted marketing
- Starting price: $12/mo
- Category: Email Marketing Software
- Founded: 1996
- Pricing model: subscription
Klaviyo
Klaviyo is an AI-powered email and SMS marketing platform for B2C brands, unifying customer data for personalized campai...
- Best for: Ecommerce brands building personalized campaigns for sales and loyalty, B2C businesses needing omnichannel email/SMS/push automation
- Starting price: Free
- Category: Email Marketing Software
- Founded: 2012
- Pricing model: usage-based
Feature Comparison
| Feature | Constant Contact | Klaviyo |
|---|---|---|
| Drag-and-drop email editor | ✓ | ✓ |
| AI copy generator | ✓ | ✗ |
| Premade templates | ✓ | ✗ |
| AI-powered branding tools | ✓ | ✗ |
| Email automation | ✓ | ✗ |
| Contact segmentation | ✓ | ✗ |
| SMS marketing | ✓ | ✗ |
| Website builder | ✓ | ✗ |
| GDPR compliance tools | ✓ | ✗ |
| CAN-SPAM compliance | ✓ | ✗ |
| Live 1:1 onboarding | ✓ | ✗ |
| Phone and chat support | ✓ | ✗ |
| Inbox preview | ✓ | ✗ |
| Multi-account management | ✓ | ✗ |
| Mobile-responsive designs | ✓ | ✗ |
| AI-powered personalization | ✗ | ✓ |
| Customer segmentation | ✗ | ✓ |
| Personalized product recommendations | ✗ | ✓ |
| Smart Send Time | ✗ | ✓ |
| Automated flows and campaigns | ✗ | ✓ |
| Inbox reputation repair | ✗ | ✓ |
| Built-in reporting | ✗ | ✓ |
| Multi-channel support | ✗ | ✓ |
| AI Marketing Agent | ✗ | ✓ |
| Customer profiles | ✗ | ✓ |
| A/B testing | ✗ | ✓ |
Pricing Comparison
Prices last verified: March 16, 2026
Constant Contact
Klaviyo
Pros & Cons
Constant Contact
- Easy-to-use drag-and-drop editor for quick campaigns
- Award-winning support including phone, onboarding, and tutorials
- Strong templates and AI tools for non-designers
- Mobile-responsive designs and compliance features
- Pricing scales up with contacts/sends, plus overage fees
- SMS as $10/month add-on (not core included)
- Limited sites/users in Lite plan
- Custom pricing required for enterprises/multi-locations
Klaviyo
- Delivers 63x average ROI through data-driven personalization and AI
- 350+ seamless integrations for easy data unification across channels
- Free tier ideal for testing with real features like 500 emails/month
- AI automation handles send times, templates, and inbox optimization
- Limited free tier caps at 250 profiles/500 emails, requiring upgrade for scale
- Usage-based pricing can escalate quickly with growing lists and sends
- Steeper learning curve for advanced segmentation despite drag-and-drop interface
- Primarily B2C/commerce-focused, less ideal for non-ecommerce businesses
Which Is Best for You?
Choose Constant Contact if:
- Small businesses starting email campaigns
- Nonprofits seeking discounted marketing
- Agencies/franchises needing multi-account control
- Retailers converting social/website traffic
Choose Klaviyo if:
- Ecommerce brands building personalized campaigns for sales and loyalty
- B2C businesses needing omnichannel email/SMS/push automation
- Startups and small teams testing marketing with free tier limits
- Direct-to-consumer brands scaling customer relationships via AI and data
- You want to start with a free plan
- Budget is a priority (Free vs $12)
- Higher user rating matters to you (4.7 vs 4.2)
Our Verdict
After thorough analysis, Klaviyo takes the lead in this comparison with a higher rating of 4.7/5 versus Constant Contact's 4.2/5.
Klaviyo is best for Ecommerce brands building personalized campaigns for sales and loyalty and B2C businesses needing omnichannel email/SMS/push automation. Delivers 63x average ROI through data-driven personalization and AI.
Constant Contact remains a strong alternative, especially for Small businesses starting email campaigns and Nonprofits seeking discounted marketing. Easy-to-use drag-and-drop editor for quick campaigns.
Pricing-wise, Klaviyo is the more affordable starting option. Evaluate free trials of both before committing.