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Intercom Pricing (March 2026)

Starting from $29/mo
Prices verified March 16, 2026

How much does Intercom cost?

Intercom starts at $29/mo with 3 plans available.

Free TierNo
Starting Price$29/mo
Number of Plans3
Billing Cyclemonthly
Pricing Modelsubscription

All Plans

Essential

$29/mo
Billed monthly
  • Shared inbox
  • Basic bots
  • Ticketing
Try Essential
Most Popular

Advanced

$85/mo
Billed monthly
  • Advanced automation
  • Multiple inboxes
  • Workflows
Try Advanced

Expert

$132/mo
Billed monthly
  • Workload management
  • Custom bots
  • SLA rules
Try Expert

Feature Breakdown by Plan

FeatureEssentialAdvancedExpert
Shared inbox
Basic bots
Ticketing
Advanced automation
Multiple inboxes
Workflows
Workload management
Custom bots
SLA rules

Team Cost Calculator

Estimated monthly costs based on team size (price per user × team members):

Team SizeEssentialAdvancedExpert
5 users$145/mo$425/mo$660/mo
10 users$290/mo$850/mo$1,320/mo
25 users$725/mo$2,125/mo$3,300/mo
50 users$1,450/mo$4,250/mo$6,600/mo

Is Intercom Worth It?

4.54.5/5 from 2,100 reviews

There is no free tier, but most paid plans include a trial period.

Paid plans range from $29/mo (Essential) to $132/mo (Expert). Most users pick the Advanced plan.

Best for: SaaS, Product-led growth, Startups. Keep in mind: very expensive.

Intercom Pros & Cons

Pros
  • Modern UX
  • Great bots
  • Product tours
  • In-app messaging
  • Strong automation
Cons
  • Very expensive
  • Complex pricing
  • Add-on costs
  • Can be slow

Frequently Asked Questions

Intercom starts at $29/mo, billed monthly. There are 3 plans available.
No, Intercom does not currently offer a free plan, though most paid plans include a trial period.
The most affordable paid plan is Essential at $29/mo.
With a 4.5/5 rating from 2,100 reviews, Intercom is well-regarded. Best for: SaaS, Product-led growth, Startups.
Intercom bills monthly. The pricing model is subscription.
Intercom offers 3 plans: Essential, Advanced, Expert.
Visit Intercom

Read full Intercom review

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