Hp
Heap Pricing (March 2026)
Free plan available
Prices verified March 16, 2026
How much does Heap cost?
Heap offers a free plan with paid tiers starting at $99/mo.
Free TierYes
Starting Price$99/mo
Number of Plans4
Billing Cyclemonthly
Pricing Modelsubscription
All Plans
Most Popular
Growth
$99/mo
Billed monthly
- Advanced analytics
- Unlimited events
- Real-time reports
- Basic integrations
Enterprise
$1,499/mo
Billed monthly
- Heap Illuminate
- Advanced security
- Custom implementation
- Dedicated success manager
Feature Breakdown by Plan
| Feature | Free | Growth | Pro | Enterprise |
|---|---|---|---|---|
| Basic automatic capture | ✓ | ✗ | ✗ | ✗ |
| Up to 10,000 sessions | ✓ | ✗ | ✗ | ✗ |
| Basic reports | ✓ | ✗ | ✗ | ✗ |
| Advanced analytics | ✗ | ✓ | ✗ | ✗ |
| Unlimited events | ✗ | ✓ | ✗ | ✗ |
| Real-time reports | ✗ | ✓ | ✗ | ✗ |
| Basic integrations | ✗ | ✓ | ✗ | ✗ |
| CoPilot AI | ✗ | ✗ | ✓ | ✗ |
| Advanced integrations | ✗ | ✗ | ✓ | ✗ |
| Custom dashboards | ✗ | ✗ | ✓ | ✗ |
| Priority support | ✗ | ✗ | ✓ | ✗ |
| Heap Illuminate | ✗ | ✗ | ✗ | ✓ |
| Advanced security | ✗ | ✗ | ✗ | ✓ |
| Custom implementation | ✗ | ✗ | ✗ | ✓ |
| Dedicated success manager | ✗ | ✗ | ✗ | ✓ |
Team Cost Calculator
Estimated monthly costs based on team size (price per user × team members):
| Team Size | Growth | Pro | Enterprise |
|---|---|---|---|
| 5 users | $495/mo | $2,495/mo | $7,495/mo |
| 10 users | $990/mo | $4,990/mo | $14,990/mo |
| 25 users | $2,475/mo | $12,475/mo | $37,475/mo |
| 50 users | $4,950/mo | $24,950/mo | $74,950/mo |
Is Heap Worth It?
4.3/5 from 450 reviews
The free plan lets you test core functionality before committing.
Paid plans range from $99/mo (Growth) to $1,499/mo (Enterprise). Most users pick the Growth plan.
Best for: Product teams analyzing user journeys to boost conversion and retention, Marketers identifying friction in complex applications without manual tagging, Enterprises needing retroactive insights on digital experiences. Keep in mind: chaotic data volume from auto-tracking can create storage challenges.
Heap Pros & Cons
Pros
- Zero tagging maintenance with automatic tracking
- Retroactive analysis capabilities for evolving business needs
- Real-time insights for faster decision making
- Complete data capture reveals unknown user behaviors
- Optimized for complex web and mobile applications
- AI-driven discovery uncovers hidden opportunities
- Proven ROI with 30%+ conversion lifts reported by customers
Cons
- Chaotic data volume from auto-tracking can create storage challenges
- High support costs for segmenting massive datasets
- PII exposure risks with aggressive data capture
- Custom pricing model lacks transparency
- Post-acquisition integration uncertainties with Contentsquare
Frequently Asked Questions
Heap offers a free plan. Paid plans start at $99/mo, billed monthly. There are 4 plans total.
Yes, Heap offers a free tier that lets you try core features before upgrading to a paid plan.
The most affordable paid plan is Growth at $99/mo.
With a 4.3/5 rating from 450 reviews, Heap is well-regarded. Best for: Product teams analyzing user journeys to boost conversion and retention, Marketers identifying friction in complex applications without manual tagging, Enterprises needing retroactive insights on digital experiences.
Heap bills monthly. The pricing model is subscription.
Heap offers 4 plans: Free, Growth, Pro, Enterprise.