Cr
Crisp Pricing (March 2026)
Free plan available
Prices verified March 16, 2026
How much does Crisp cost?
Crisp offers a free plan with paid tiers starting at $45/mo.
Free TierYes
Starting Price$45/mo
Number of Plans3
Billing Cyclemonthly
Pricing Modelfreemium
All Plans
Most Popular
Mini
$45/mo
Billed monthly
- AI helpdesk
- Unlimited seats
- Advanced automation
- Knowledge base
Essentials
$95/mo
Billed monthly
- Everything in Pro
- Advanced CRM
- Custom integrations
- Priority support
Feature Breakdown by Plan
| Feature | Basic | Mini | Essentials |
|---|---|---|---|
| Live chat | ✓ | ✗ | ✗ |
| Basic chatbot | ✓ | ✗ | ✗ |
| Mobile apps | ✓ | ✗ | ✗ |
| 2 seats | ✓ | ✗ | ✗ |
| AI helpdesk | ✗ | ✓ | ✗ |
| Unlimited seats | ✗ | ✓ | ✗ |
| Advanced automation | ✗ | ✓ | ✗ |
| Knowledge base | ✗ | ✓ | ✗ |
| Everything in Pro | ✗ | ✗ | ✓ |
| Advanced CRM | ✗ | ✗ | ✓ |
| Custom integrations | ✗ | ✗ | ✓ |
| Priority support | ✗ | ✗ | ✓ |
Team Cost Calculator
Estimated monthly costs based on team size (price per user × team members):
| Team Size | Basic | Mini | Essentials |
|---|---|---|---|
| 5 users | $115/mo | $225/mo | $475/mo |
| 10 users | $230/mo | $450/mo | $950/mo |
| 25 users | $575/mo | $1,125/mo | $2,375/mo |
| 50 users | $1,150/mo | $2,250/mo | $4,750/mo |
Is Crisp Worth It?
4.3/5 from 850 reviews
The free plan lets you test core functionality before committing.
Paid plans range from $23/mo (Basic) to $95/mo (Essentials). Most users pick the Mini plan.
Best for: SaaS companies needing automated technical support, E-commerce businesses with high-volume customer inquiries, Growing support teams scaling from manual to AI-assisted operations. Keep in mind: limited pricing transparency for paid plans.
Crisp Pros & Cons
Pros
- AI-powered automation resolves 50% of support tickets automatically
- No-code setup requires zero technical expertise
- Multichannel consolidation in single inbox
- Flexible AI training with custom data in multiple languages
- Mobile-first design with full functionality across platforms
- Free WordPress plugin for easy integration
- Enterprise-grade security measures
Cons
- Limited pricing transparency for paid plans
- Incomplete feature documentation for advanced capabilities
- Trial limitations and feature restrictions unclear
- Scalability details for enterprise use not specified
Frequently Asked Questions
Crisp offers a free plan. Paid plans start at $45/mo, billed monthly. There are 3 plans total.
Yes, Crisp offers a free tier that lets you try core features before upgrading to a paid plan.
The most affordable paid plan is Basic at $23/mo.
With a 4.3/5 rating from 850 reviews, Crisp is well-regarded. Best for: SaaS companies needing automated technical support, E-commerce businesses with high-volume customer inquiries, Growing support teams scaling from manual to AI-assisted operations.
Crisp bills monthly. The pricing model is freemium.
Crisp offers 3 plans: Basic, Mini, Essentials.